Shipping Policy

Orders ship from 7701 N FM 620, Austin, TX 78726.

Once an order has been received, it takes 1-3 business days for our team to process and ship the order. Shipping rates start at roughly $4 but pricing varies based on time of year and rates provided to us by the carriers. 

Exact shipping rates and estimated times can be found at checkout after the customer has entered their shipping address. 

Domestic Shipping

Domestic shipping times range from 2 to 8 business days within the U.S. For most orders. In some cases, delays can happen and shipping may take longer. 

ZOX will ship orders on behalf of the buyer. Once the order is passed off to the carrier selected, ZOX waives all liability to the packages, unless shipping insurance was purchased by the buyer at checkout. 

 

INTERNATIONAL SHIPPING

International shipping times vary widely as do prices. Please see shipping rates to your country at checkout. Rates begin at around $6 USD and can get to over $20 for standard shipping to a few countries. 

Shipping times can range from 6-8 days for some countries to up to 30 days for others with less developed postal systems. Each country varies, so please see estimated time frames for your country at checkout. 

The goods will be imported on behalf of the consignee/buyer. The consignee authorizes ZOX to import the goods on his behalf. Further, the consignee/buyer agrees ZOX may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods